Service Scope & Operating Principles

About VPN IR

VPN IR provides international network access for individuals and multi-device use. The service focuses on organizing account activation, route selection, connection checks, and troubleshooting into clear steps, helping users maintain a stable, verifiable path when accessing international websites and services across regions.

90+ countries / 200+ routes Unlimited devices 60-day no-questions-asked refund

Service Position

Service Scope

This service is designed for people handling cross-border work, research, international content, and connections across multiple platforms. Windows, macOS, iOS, Android, and Linux are supported, with no device limit per account. Creating an account requires only a username and password—no email address—so there is less information to enter before getting started.

Coverage includes 90+ countries / 200+ routes. Different destinations, applications, and network conditions call for different paths, so the route count serves as a coverage foundation; actual selection should be based on the target region and connection performance.

Operating Rules

Routes & Troubleshooting

Choose a route in three steps: confirm the target region, match the route type, then verify the actual connection. Prioritize clear paths suited to the current use case instead of repeatedly switching based only on location names. After connecting, check the exit location and confirm that the target service works before starting sustained transfers or playback.

When a connection problem occurs, start by checking the client status, subscription validity, and route switching. If basic checks do not resolve the issue, sign in to the user panel and submit a support ticket with the platform, target region, and observed error. Troubleshooting proceeds from reproducible details, rather than conclusions without the surrounding conditions.

Privacy Position

VPN IR follows a no-logs policy and does not record users’ browsing content. Information handling follows data minimization: account activation requires only a username and password, while subscription, payment, and support workflows process only the information needed for their respective functions. Payment methods include Alipay, WeChat Pay, and USDT.

Account credentials, subscription details, and ticket content should be used separately for authentication, service delivery, and troubleshooting. Users should also protect their passwords and subscription access points and avoid sharing information that could expose account permissions with others.